Cookie Policy
The current version of this Privacy Policy is: October 2020
A. What are cookies
Cookies are a common practice with almost all professional company websites. Our website also uses cookies, which are described as tiny files that are saved to your web browser, this is done to improve your overall experience and to enable certain features, such as authentication.
This page will describes and outline what information wegather, how we use it and why we sometimes need to store these cookies. We will also share information on how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the site’s functionality.
Cookies can be classified into two description, one may be either "persistent" cookies or another "session" cookies.
1. Persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date. 2. Session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
1. Persistent cookie will be stored by a web browser and will remain valid
until its set expiry date, unless deleted by the user before the expiry date.
2. Session cookie, on the other hand, will expire at the end of the user session, when
the web browser is closed.
HTTP Cookies.
B. Cookies used by our service providers
We use the help of Google Analytics to analyse the use way of our website works for the consumer. Google Analytics gathers information about website , through the means of cookies.
The information gathered relating to our website is used to create reports about the use of our website and how we might improve your overall experience. These cookies may also track things such as how long you spend on the site, and the pages that you visit during your search.
For your persual, Google's privacy policy is available at: https://www.google.com/policies/privacy/. To opt out of being tracked by Google Analytics, please click here: https://tools.google.com/dlpage/gaoptout.In addition, Cloudflare will add a security cookie to any domain or subdomain that is being proxied by our service.
C. Managing cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). If you wish to disable the cookies, this may result in some functionality and features of this site being disabled.
D. Cookies that we use
If you do create an account with us, then we will use cookies for the management of the signup process, for general administration and for preventing abuse and misuse of our services.
If you do create an account with us, then we will use cookies for the management of the signup process, for general administration and for preventing abuse and misuse of our services.
When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence. In order to provide you with a great user friendly experiences on this site, we provide the functionality to set your preferences for how this site runs when you use it.
In order to remember your preferences, we need to set cookies to ensure that this information can be called whenever you interact with a page that is affected by your preferences.
We also run another program and as a part of it affiliates that advertise on our site and services. With the affiliate program we use tracking cookies to track users who visit our site through one of our affiliate partner sites in order to credit them appropriately, and where applicable, allow our affiliate partners to provide you any bonus for making a purchase.
Partners AceChange of Terms of Service
The current version of this Privacy Policy is: October 2020
A.
The Partners of AceChange Terms of Service is meant to serve as a reminder, and does not replace, the current AceChange’s Terms & Conditions.
B.
If you are an agent you inherently will be accepting all risk and liabilities for any fraud incurred, through the sale of Cryptocurrency.
C.
All taxes incurred are to be paid and it is your sole responsibility.
D.
Information on our fees can be found here.
E.
AceChange will not reimburse you for any loses, resulting from fraud and our escrow fee will not be refunded.
F.
No brokering or use of gift cards is allowed, for any transaction on our website.
G.
Trades outside of escrow are NOT allowed. No exchange of outside contact information is allowed.
H.
You must be instantly responsive to your customers or else deactivate your offers.
I.
You must use the Report scam on completed trade page to report any scams, you may of encountered. Do not contact our support centre with requests to cancel trades. As an alternative you simply need to file a dispute and wait for a moderator.
J.
Advertisement of your own website, placed in any section of AceChange such as your bio, offer terms or trade chat where buying or selling Cryptocurrencys is conducted without AceChange escrow is strictly prohibited.
If you are a registered company, and is advertising your company name on our website is allowed. You are allowed to share your website that is created solely for the buyer to finish trade and that is tied to your AceChange trade escrow (i.e trusted 3rd party debit/credit card processing).
K.
Having numerous accounts within same payment method category is not allowed due to being against the rules, this will result in a permanent ban, of our services.
AceChange Privacy Policy
The current version of this Privacy Policy is: October 2020
This Privacy Policy,will endeavor to explains how AceChange and its Affiliates (“AceChange”) collects, uses, shares, and protects user information obtained through the AceChange.com website. The terms used in this policy as, “we,” “us,” and “our” refer to AceChange and its affiliates.
If we ask for certain personal information from our users, it is solely because we are required by the regulator and law to collect this information or it is relevant for specified purposes. Any information provided to us, that is non-required will be done voluntarily by yourself.
If you decided to provide us with this non-required information; you may not be able to access or avail all of our Services. If however you choose not to. By using our Site, you consent to the data practices described in our Privacy Policy. On various occasion, AceChange may revise this Privacy Policy to reflect changes in law or our personal data collection and use practices.
If content included in this section changes, pertaining to the Privacy Policy, the changes will be announced to you, by posting on the site, the relevant changes. If we do use your information you supplied to use, we will alwayss ask for your consent before using your information for any purpose that is not covered in this Privacy Policy.The latest privacy policy has incorporated elements from the General Data Protection Regulation (GDPR) as we act in accordance to its personal information processing rules within the European Economic Area (EEA).
INFORMATION ACECHANGE COLLECTS
PP.1. Service usage information
Through your use of the AceChange platform, we also monitor and collect tracking information related to usage such as access date & time, device identification, operating system, browser type and IP address. This information may be directly obtained by AceChange or through third party services. This service usage data helps us our systems to ensure that our interface is accessible for users across all platforms and can aid during criminal investigations.
PP.2. Why does AceChange collect this information
To provide and maintain our services.
We use the information collected to deliver our services and verify user identity. We use the IP address and unique identifiers stored in your device’s cookies to help us authenticate your identity and provide our service. Given our legal obligations and system requirements, we cannot provide you with services without data like identification, contact information and transaction-related information.
PP.3. Transaction Information
All personal and enterprise user accounts, we collect transaction information including deposit snapshots, account balances, trade history, withdrawals, order activity and distribution history. This transaction data is monitored for suspicious trading activity for user fraud protection, and legal case resolution.
PP.4. To comply with legal and regulatory requirements
It is our upmost integrity for the privacy and security of data you store with AceChange, whereby we will always comply with regulations, governmental requests and user-generated inquiries. We will never disclose or provide any personal information to third party sources without review from our legal case team and/or prior consent from the user.
PP.5. To enforce our Terms of Use and other agreements
It is very important for us and our customers that we continually review, investigate and prevent any potentially prohibited or illegal activities that violate our Terms of Service. For the benefit of our entire user base, we carefully enforce our agreements with third parties and actively investigate violations of our posted Terms of Use. AceChange reserves the right to terminate the provision of service to any user found engaging in activities that violate our Terms of Use.
PP.6. To measure site performance
We continuously measure and analyse data to understand how our services are used. This regular review is conducted by our operations team to continually improve our platform’s performance and to resolve issues with the user experience. We continuously monitor our systems’ activity information and communications with users to look for and quickly fix problems.
PP.7. To communicate with you
We use various personal information collected, for an example an email address to interact with users directly when providing customer support on a ticket or to keep you informed on log ins, transations, and security. Without processing your personal information for confirming each communication, we will not be able to respond to your submitted requests, questions and inquiries. All direct communications are kept confidential and reviewed internally for accuracy.
PP.8. We want you to understand the types of information we collect when you register for and use AceChange’s services
Information you provide to us at registration
When you create an AceChange Account, you will provide us with personal information that includes your contact information (Email Address, name, and a password). You can also choose to add a phone number for SMS or Google Authenticator account to be used for 2FA verification for improved security.
Information we collect to ensure we can authenticate user identity
To comply with global industry regulatory standards including Anti-Money Laundering (AML), Know-Your-Customer (KYC), and Counter Terrorist Financing (CTF), AceChange requires user accounts to undergo user identity authentication for both Personal & Enterprise-level accounts. This entails collecting formal identification.
PP.9. How does AceChange protect user data
AceChange has implemented a number of security measures and protocols to ensure that your information you provided is not lost, abused, or altered. Our data security measures incorporated on our website, include, but are not limited to: PCI Scanning, Secured Sockets Layered encryption technology, pseudonymisation, internal data access restrictions, and strict physical access controls to buildings & files. Please note that it is impossible to guarantee 100% secure transmission of data over the Internet nor method of electronic storage. As such, we request that you fully understand the responsibility to take safety precautions to ensure you protect your own personal information.If you suspect that your personal information has been compromised, especially account and/or password information, please lock your account and contact AceChange customer service immediately.
PP.10. To protect our users
The information collected, will also be used to protect our platform, users’
accounts and archives.
We incorporate IP addresses and cookie data to protect against automated abuse such
as spam, phishing and Distributed Denial of Service (DDoS) attacks.
We also analyse trading activity with the primary goal of detecting suspicious
behavior in the early stages to prevent potential fraud and loss of funds due to illegal
activity.
PP.11. Contact us
We are fully committed to respecting the freedoms and the rights of all our AceChange users who have placed their trust in our service and company. If you should have any questions or concerns regarding this Privacy Policy, or if you would like to file a Data Protection request, please refer to our FAQ and contact us on our Support Page.
Terms and Conditions AceChange
This agreement contains very important information regarding your rights and obligations, as well as conditions, limitations and exclusions that might apply to you. please read it carefully.
These terms require the use of arbitration to resolve disputes rather than jury trials or class actions.
By signing up to use an account through AceChange.io, or any associated websites, APIs, or mobile applications, including any URLs operated by AceChange (collectively the “AceChange Website” or the “Website”), you agree that you have carefully and thoroughly read, understand, and accept all of the terms and conditions contained in this Agreement including our Privacy Policy, Cookie Policy, and E-Sign Consent.
THE VALUE OF CRYPTOCURRENCY AND OTHER DIGITAL CURRENCIES CAN GO UP OR DOWN AND THERE CAN BE A SUBSTANTIAL RISK THAT YOU LOSE MONEY BUYING, SELLING, HOLDING, OR INVESTING IN CRYPTOCURRENCY OR OTHER DIGITAL CURRENCIES. YOU SHOULD CAREFULLY CONSIDER WHETHER TRADING OR HOLDING CRYPTOCURRENCY IS SUITABLE FOR YOU IN LIGHT OF YOUR FINANCIAL CONDITION.
About AceChange
We are here to become the leader in global transfers, so people from any
part of the world can have their money sent securely and efficient with the most
pleasant user experience. Acechange was founded in the heart of Europe and all required
licenses were obtained. Founders of Acechange are originally from Slovak republic, Czech
Republic and Australia. We operate with many years of experience in the financial sector
and we are passionate about improving this area by making it more fair and available for
everyone.
The idea is based on removing frustrating experience from the existing system of
transactions processing accompanied by waiting period of several days, account blocking
without any explanation and unfair fees.
Acechange strongly believes in making this change possible with providing safety and
personal approach to every customer.
Our next priority is to open an opportunity for ordinary people to work with
financial operations and get a stable job. We also strive to offer our clients
individual care and constant support, which large corporate companies cannot afford. We
are here to become the leader in global transfers, so people from any part of the world
can have their money sent securely and efficiently with the most pleasant user
experience.
Important basic information
ACECHANGE DOES NOT ACT AS A PAYMENT PROCESSOR. ALL LIABILITY FOR SENDING AND RECEIVING PAYMENT AND CONFIRMING THE VALIDITY OF THE TRANSACTIONS LIE BETWEEN THE BUYER AND SELLER. The Digital Assets we lock are released back to the Seller if the Buyer chooses to cancel the transaction. The Seller may not cancel the transaction at any point. The Seller only has the option to unlock the Digital Assets and release it to the Buyer. This is for the security protection for the Buyer. Should a Seller need to cancel the transaction due to a Buyer not following the terms of the transaction, they must start a dispute and provide a reason for doing so as further described in Section H of this Agreement. Transactions on our Website are conducted between the Buyers and Sellers. Accordingly, Acechange is not a party to any transaction.
The hosted digital currency wallet service provided by Acechange is a secure method of storing, sending, and receiving digital currency. Acechange does not store or custody any Digital Assets. Digital Assets are always stored on its respective networks or blockchains. All digital currency transactions occur within the digital currency network, not on Acechange. There are no guarantees that the transaction will process on the digital currency network. Acechange reserves the right to refuse to process any transaction if required by law or if we deem the transactions to be against our terms and conditions in this Agreement. You hereby accept and acknowledge that you take full responsibility for all activities that occur under your wallet and accept all risks of any authorized or unauthorized access to your wallet, to the maximum extent permitted by law.
A. General conditions
A.1
We reserve the right to amend, modify, change or revise this Agreement at any time, in our sole and absolute discretion and without any prior notice whatsoever. Any such changes in respect of your use of our services, will take effect when posted on the AceChange.io website currently and not from past occurrences. If you have supplied us with an email address, we may also notify you by email that the Agreement has been revised and amended. If you do not agree to the current and revised terms of the Agreement, your sole and exclusive remedy is to promptly terminate your use of the services and close your account at the earliest date.
A.2
It is the users sole responsibility to read and understand the Agreement carefully while regularly evaluating this Agreement as posted with in the AceChange.io Website. Your continued use of the services shall signify your acceptance and be bound by the then-current Agreement.
A.3
Failure or delay by AceChange.io in enforcing or partially enforcing any provision of the Agreement shall not be elucidate as a waiver of any of our rights or remedies.
B. Registration and account
B.1
In order to be eligible to use our services, you will need to register an account through our website. During the registration process, we will ask you for certain information, including but not limited to, your name, address and other personal information to verify your identity. We may, in our sole and absolute discretion, based on your details not being approved, we may refuse to maintain an account for you. You hereby accept and acknowledge that you: (a) are of legal age in your respective jurisdiction to agree to this Agreement; and (b) have not previously been suspended or removed from using our Services.
B.2
By using your account for our services, you agree by the rules set out in the Agreement, and will only use our Services for yourself and you may not use your account to act as an intermediary or broker for any other third party, person or entity, to engage for financial activity. Unless expressly authorized by AceChange.io, you are only allowed to have one account and are not allowed to sell, borrow, share or otherwise make available your account or any detail necessary to access your account to people or entities other than yourself.
You are solely responsible and liable for maintaining adequate security and control of any and all usernames, email addresses, passwords, two-factor authentication codes or any other codes or credentials that you use to access our services. Your account must not contain misleading, irregular or fraudulent information. Creating false information for your account, falsifying your country of origin or providing fraudulent identification documents is strictly prohibited, and will result in your account being barred.
B.3
During the registration of your account, you will agree to provide us with information we request for the sole purpose of verifying your identity, the detection of money laundering, terrorist funding, fraud, or any other financial criminal activity and permit us to keep a record of such information. You will need to complete the verification procedures before you are permitted to use our Services.
Our verification procedures may be modified as a result of information collated about you on an ongoing basis. The information we request will include personal information, including, but not limited to, your full name, current residential address, telephone number, e-mail address, date of birth, social security number, taxpayer identification number, and a government identification number. In providing us with this or any other information that may be required, you confirm that all of the information is valid, correct and not misleading in any way.
You agree to swiftly keep us updated if any of the information you provided to us, changes. You give us authority to make enquiries, whether it is directly or through third parties, which we consider necessary to ensure reliability in verifying your identity. This is a practice done to ensure we protect you and/or us against fraudulent activity or other financial crime. Further to this, this procedure is done to ensure the results are true and valid and to mitigate any fraudulent activities.
When we carry out these enquiries pertaining to the users of our services, you acknowledge and agree that your personal information may possibly be disclosed to credit, reference and fraud prevention agencies and crime agencies to ensure our services are used solely of legitimate purposes only. Further to that these agencies may respond to our search enquiries of your details in full, requesting further information.
B.4
If you are using our services on behalf of a legal entity such as a corporate entity, you further represent and warrant that: (i) the legal entity is duly organized and validated under the applicable local laws of the jurisdiction of origin of the organisation; and (ii) you are duly authorized by such legal entity to act on its behalf. A corporate-verified account entitlement is to that legal entity, which can only be used by the person who has registered it. Corporate accounts are not allowed to be shared with or used by other individuals or entities. Corporate accounts that are verified are allowed the following restricted exemptions:
• An approved corporate account may have numerous active user accounts at any one time, provided they are all company-verified and operated by designated employees of the registered company that have been previously disclosed and approved by AceChange.io in its sole and absolute discretion; and
• Corporate accounts may only have one active offer per one specific transaction at any one time and are not allowed to have or redeem multiple offers for such specific transaction from their other corporate accounts.
B.5
You are solely responsible for creating a secure password while maintaining adequate security and controls of any and all IDs, passwords, hints, personal identification numbers (PINs), API keys or any other codes that you use to access our Services.
Any loss or compromise of the relevant information and/or your personal information may result in unauthorized access to your account by third parties and the loss or theft of any Cryptocurrencies and/or funds associated with your account, including your linked payment methods.
You are solely responsible for keeping your email address, telephone number and other contact details up to date in your account profile in order to receive any notices or alerts that we may send you.
You should never allow any remote access, sharing your computer screen with someone else when you are logged on to your account, with anyone. We take a no responsibility approach for any loss that you may sustain due to compromising of your account login credentials. This will be no fault of AceChange.io and/or your failure to follow or act on any notices or alerts that we may send to you.
B.6
To use our services, you may need to abide by certain local legal obligations in your country and/or state of residence.
By accepting the terms in this Agreement, you confirm that you have reviewed and understood your local laws and regulations. You are also aware of, any obligations, which you may have to fulfil.
Due to local legal or regulatory prohibitions, we do not offer the use of our Services in certain jurisdictions. By accepting the terms in this Agreement, you confirm that you are not a resident or governed by the laws and regulations of those jurisdictions.
B.7
We may not make all of our Services offered, available in all markets under various local rules and governance. These is a possibility that we may restrict or prohibit use of all or a portion of the Services from certain jurisdictions (“Restricted Jurisdictions”). At this time, Restricted Jurisdictions include those that are identified on our “List of Banned Countries”,
You must not attempt to use our Services if you are located in any of those Restricted Jurisdictions. Furthermore, you must not attempt to circumvent or find an alternative way to use the services listed on our website, if the service is restricted in your region.
This may include for example obscuring your IP address or providing any inaccurate or inconsistent information regarding to your location, for the use of our services.
C. Arbitration, Jurisdiction and Severability
1. This Agreement and your use of the Website and Services, is governed under and governed in accordance with the Slovak republic laws, without regard to principles of conflict of laws.
2. Arbitration. You and AceChange agree that any dispute arising out of or relating to this Agreement or the services provided, shall be finally settled in a binding arbitration, on an individual basis, in accordance with the Slovak Republic Arbitration Association’s rules for arbitration of consumer-related disputes (accessible at https://www.slov-lex.sk/web/en ). Subject to applicable jurisdictional requirements, consumer claimants (individuals whose transaction is intended for personal, family, or household use) may elect to pursue their claims in their local small-claims court rather than through arbitration so long as their matter remains in small claims court and proceeds only on an individual (non-class or non-representative) basis.
CLASS ACTION WAIVER: TO THE EXTENT PERMISSIBLE BY LAW, ALL CLAIMS WILL ONLY BE BROUGHT ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING (COLLECTIVELY “CLASS ACTION WAIVER”). THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR ENGAGE IN ANY CLASS ARBITRATION. YOU ACKNOWLEDGE THAT, BY AGREEING TO THESE TERMS, YOU AND ACECHANGE ARE EACH WAIVING ANY RIGHT TO A TRIAL BY JURY AND YOU ARE WAIVING THE RIGHT TO PARTICIPATE IN A CLASS ACTION AGAINST ACECHANGE.
The Federal Arbitration č. 244/2002 Z. z., fully applies to the arbitration. The arbitration will be conducted by a single, neutral arbitrator and shall take place in the State of Slovak Republic, or another mutually agreeable location, in the English language, which is universally understood.
The arbitrator may award any relief that a court of competent jurisdiction could award, including attorneys’ fees when authorized by law, and the arbitral decision may be entered as a judgement and enforced in any court of law. At your request, hearings may be conducted in person or by telephone, and the arbitrator may provide for submitting and determining motions on briefs, without oral hearings. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees.
If the arbitrator(s) or arbitration administrator would impose filing fees or other administrative costs on you, we will reimburse you, upon request, to the extent such fees or costs would exceed those that you would otherwise have to pay if you were proceeding instead in a court.
We will also pay additional fees or costs, if required to do so by the arbitration administrator’s rules or applicable governing laws. Apart from the foregoing, each party will be responsible for any other fees or costs, such as attorney fees that the party may incur as a result of any lawsuit.
If any part of this Agreement is held by any arbitrator or court of Slovak Republic to be invalid or unenforceable in whole or in part, the validity or enforceability of the other sections of these terms and conditions shall not be affected at all.
C.1
Rules of law-abidingness
In case of a dispute, we will follow strictly EU legislative and Slovak Republic legislative.
It is each user’s responsibility to peruse and follow rules and laws of financial transactions in the Europe Union and Slovak Republic. It is also each partners responsibility to follow rules and laws of the country they offer their services from.
Any headings contained in this Agreement are for informational purposes only and are not enforceable provisions of this Agreement.
D. Security and privacy policy
D.1
We endeavor to take all reasonable steps and actions to safeguard and protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing private information online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence.
D.2
Please view our official privacy statement: Privacy Policy
E. Limitation of Liability, No Warranty and Assuption of Risk
E.1
The services are provided on an “AS IS” and “AS AVAILABLE” basis without any guarantees, representations or warranties, whether express, implied or statutory, to the maximum extent permitted by applicable law, Acechange specifically disclaims any implied warranties of tittle, merchantability, fitness for a particular purpose and/or non-infringement.
Acechange does not make any representations, guarantees or warranties that access to the website, any part of the services, or any of the materials contained therein, will be continuous, uninterrupted, timely or error- free.
AceChange is not liable for any disruption or loss a user may suffer. You hereby acknowledge this as well as acknowledge and agree that you not relied upon any other statement or understanding, whether written or oral, with respect to your use and access of the services and website without limiting the foregoing, you hereby acknowledge and accept the various risk inherent to using digital currency including but not limited to hardware failure, software, third part internet connection failure, malicious software, third party interference leading to loss or lack of access to your account or wallet and other user date, server failure or data loss. You accept and acknowledge that acechange will not be responsible for any communication failures disruptions, errors, distortions or delays you may experience when using services, however caused.
E.2
AceChange is not liable for any disruption or loss a user may suffer. You hereby acknowledge this as well as acknowledge and agree that you not relied upon any other statement or understanding, whether written or oral, with respect to your use and access of the services and website without limiting the foregoing, you hereby acknowledge and accept the various risk inherent to using digital currency including but not limited to hardware failure, software, third part internet connection failure, malicious software, third party interference leading to loss or lack of access to your account or wallet and other user date, server failure or data loss. You accept and acknowledge that acechange will not be responsible for any communication failures disruptions, errors, distortions or delays you may experience when using services, however caused.
E.3
We do not own or control the underlying software protocols which govern the operation of Cryptocurrency or any other digital currencies. Commonly, the underlying protocols are an open source, and anyone can use, copy, modify, and distribute them. We assume no responsibility for the operation of the underlying protocols, and we are not able to guarantee the operations or security of network operations.
In particular, the underlying protocols may be subject to sudden unexpected changes in operating rules (including “forks”). Any such material operating changes may materially affect the availability, value, functionality, and/or the name of such digital currency.
AceChange does not control the timing and features of these material operating changes. It is your sole responsibility to make yourself aware and updated of upcoming operating changes and you must carefully consider publicly available information and information that may be provided by AceChange in determining whether to continue to use the Services.
In the event of any such operational change, AceChange will reserve the right to take such steps as may be necessary to protect the security and safe operation of its platform, including temporarily suspending operations for the involved digital currency(ies), and other necessary steps.
AceChange will use its reasonable efforts to provide you notice of its response to any material operating change; however, changes, which are outside of our control and possibly may occur without notice to AceChange. Our response to any material operating change is subject to our sole discretion and includes deciding not to support any new fork or other actions.
You acknowledge and accept the risks of operating changes to Cryptocurrency or other digital currency protocols and agree that AceChange is not responsible for such operating changes and not liable for any loss of value you may experience as a result of such changes in operating governance rules. You acknowledge and accept that AceChange has sole discretion to determine its response to any operating change and that we have no responsibility to assist you with unsupported currencies or protocols.
E.4
In using our Services, you may view content or utilize Services provided by third parties, including hyperlinks to third-party websites and services of such parties (“3rd party content”). We do not endorse, adopt or control any 3rd party content and will have no responsibility or liability for such 3rd party content whatsoever. In addition, your dealings or correspondence with such third parties are solely between you and the third parties. We are not responsible or liable for any loss or damage of any sort incurred as a result of any such dealings and you understand that your use of 3rd party content, and your interactions with third parties, is solely at your own risk.
E.5
To better understand the rules clearer and the avoidance of doubt, AceChange does not provide investment, tax, or legal advice. AceChange is not registered with the U.S. Securities and Exchange Commission and does not offer any sort of securities services or investment advice.
All transactions through our Marketplace, are conducted on a peer-to-peer basis between the Seller and Buyer and you are ultimately solely responsible for determining whether any investment, investment strategy or related transaction is appropriate for you based on your personal investment strategy, financial circumstances and risk tolerance. You should consult your legal or tax professional regarding your specific situation.
From time to time, we may provide promotional educational information about our platform and products, in order to assist users in better understanding more about our Services. This information may include, but is not limited to, blog posts, articles, links to 3rd party content providers, news feeds, tutorials, and videos.
The information provided on our Website or any other third-party sites does not constitute investment, financial, trading, or any other sort of advice, and you should not treat any of the Website’s content as such.
Before making your strategic decision to buy, sell or hold any Cryptocurrency, you should conduct your own careful analysis and consult your financial advisors before making any investment decision. AceChange will not be liable or be held responsible for the decisions you make to buy, sell, or hold Cryptocurrency or any digital currency based on the information provided by AceChange, from our website.
E.6
You agree that we are not responsible or liable for any price fluctuations pertaining to Cryptocurrency or any other cryptocurrency. In the event of market disruption or a Force Majeure event (described within the context of the term), we may do one or more of the following: (a) suspend access to the Services; or (b) prevent you from completing any actions via the Services. We will not be liable for any losses suffered by you resulting from such actions. Following any such event, when Services resume, you acknowledge that prevailing market rates may differ significantly from the rates available prior to such event.
E.7
We make no warranty that the Website, or the server that powers the website, are free of viruses or errors, that its content is accurate. We also make not guarantee that the server will be uninterrupted, or that defects will be corrected. We will not take responsibility or take liability for any loss of any kind, from action taken, or taken in reliance on material, or information, contained on our Website.
F. Release of AceChange and Indemnity
F.1
If you have a dispute with one or more users of our Services, you should release AceChange, its affiliates and service providers, and each of their respective officers, directors, employees, agents and representatives, from any and all claims, demands and damages (actual and consequential) of every kind and nature arising out of, or in any way connected with such disputes. You agree to compensate and hold AceChange, its affiliates and each of its or their respective officers, directors, employees, agents and representatives, harmless from any claim or demand (including attorneys’ fees and any fines, fees or penalties imposed by any regulatory authority) arising out of or related to your breach of this Agreement or your violation of any law, rule or regulation, or the rights of any third party.
G. Transactions on AceChange's marketplace
This website allows users to solicit offers to buy or sell Cryptocurrency, for legitimate purposes through our website.
When a user initiates a transaction for the purchase or sale of
Cryptocurrency, the transaction is consummated in accordance to this Agreement and to
the additional terms, if any, detailed by the user or the user’s counterparty. A
step-by-step guide on buying and selling Cryptocurrency on the AceChange Marketplace can
be found at
FAQ.
The following general terms apply to each transaction described below:
G.1
Buying Cryptocurrency via soliciting an offer.
When purchasing Cryptocurrency on the AceChange.io Marketplace:
G.1.1
There are no fees for AceChange.io Escrow as part of a transaction that are payable by Buyers on our Marketplace.
G.1.2
Offers from AceChange counterparties have their own terms and conditions and each offer will vary in exchange rate, speed of exchange, and other terms and conditions imposed by the seller.
By accepting a Seller’s offer, you agree to be bound by the terms and conditions of that offer.
The terms and conditions specified by the Seller are considered valid in all cases except when they contradict or violate this Agreement, then this will be considered illegal, and will be regarded as unreasonable or otherwise difficult to comply with (as determined in AceChange’s sole and absolute discretion), or if both users of the transaction consent to alter the terms and conditions of such offer.
It is your responsibility to understand the terms through carefully reading the seller’s offer terms and conditions and abide by them.
If you do not understand or follow the terms and conditions of the offer, your payment will not be accepted. You should never submit any payment to any one unless you have followed and understood all the terms and conditions listed in the offer.
However, if you submit a payment without following the terms and conditions, Acechange cannot assist you in a dispute process to recover your funds.
G.1.3
Payment verification, where by providing instruction to unlock Cryptocurrency from AceChange is the sole obligations of the Seller and not that of AceChange.
If the Seller chooses not to release the Cryptocurrencys to you, upon proper completion of the Seller’s terms and conditions, promptly report the issue via the designated dispute button within the particular transaction chat, so our team can look into the matter.
AceChange support team will review the incident and make every attempt to settle the dispute. This dispute resolution process is further described below in “Section H - Disputing Transactions Via AceChange’s Dispute Resolution Process.” If you do not follow this dispute resolution process, AceChange will be unable to assist you with this matter.
G.2
Selling Cryptocurrency
When selling Cryptocurrency on the AceChange Marketplace:
G.2.1
Sellers must verify and process the payment in a reasonable amount of time, and within a certain amount of time as specified in the offer terms. Once the Buyer has submitted payment to you in accordance with the offer terms, it is your sole duty and responsibility to promptly verify and process the payment and then unlock the Cryptocurrency from AceChange Escrow and release it to the Buyer. If you do not follow the instructions on the offer, you may not be entitled to a return of your locked Cryptocurrencys.
G.2.2
As a Seller you accept all risks and liabilities associated with the transaction pertaining to the violation of this Agreement incurred through the sale of Cryptocurrency. All taxes to be paid are your sole responsibility.
AceChange charges a fee to you as the Seller of Cryptocurrency for locking Cryptocurrency in AceChange Escrow subject to a sale. AceChange shall not reimburse any losses to the Seller whether due to a violation of this Agreement, fraud or otherwise and our fee will not be refunded under any circumstances.
G.2.3
Any payment received should be fully processed and confirmed as received by you before unlocking the Cryptocurrency from AceChange Escrow.
AceChange is not responsible for your loss if you prematurely unlock Cryptocurrency before payment has been properly verified and received by you. You must be attentive and responsive to your Buyer. You should deactivate any inactive offers.
G.2.4
Any advertisement of your own website in any section of AceChange’s Marketplace (such as your bio, offer terms or transaction chat) that would facilitate buying or selling Cryptocurrencys outside of AceChange’s services is strictly prohibited.
In limited instances, it is permissible to share your website that is created solely for the seller to receive payment in order to complete the transaction (i.e. trusted third party debit/credit card processing) in the transaction instructions; provided that the use of such external websites are made clear in the offer terms at the earliest stage possible and such websites may not contain any other advertisements or your contact information.
G.3
G.3.1
AceChange and the Services are not affiliated or associated with, nor endorsed or sponsored by any third party, including but not limited to any gift card issuer.
Designated Trademarks, Brands, and other Identifiers are solely the property of their respective owners, and not affiliated with AceChange. Their Services are not endorsed, sponsored, associated or affiliated in any way by or with such owners.
G.3.2
AceChange is not a licensed agent or is it an authorized dealer of any Payment options on our website.
Any Payment options you receive directly from a user using AceChange Marketplace, are subject to the conformity of the terms and conditions of third-party merchant with whom it is redeemable (“Issuer”).
AceChange is not responsible for the acts or omissions of any Issuer(s), or any fees, expiration dates, penalties or terms and conditions associated with the Issuer’s payment options received using the AceChange Marketplace.
By receiving the payment options from a user, you acknowledge that you have read the Payment option’s terms and conditions. You are also giving represention to AceChange that you are eligible to use such Payment options under the Payment option Issuer’s terms and conditions, of this website or under applicable law.
G.3.3
You are wholly responsible to comply with all laws and regulations for the jurisdiction(s) in which your transaction takes place.
G.3.4
All transactions must take place within the AceChange platofrm. Taking transactions outside theAceChange platform or exchanging external contact details are strictly prohibited.
G.4
Transfer limitations. we may, in our sole discretion, impose limitations or restrictions on the size, type, or manner of any proposed transfer transactions, such as a limit on the total amount of Cryptocurrency that may be posted for sale.
G.5
No Guarantee. AceChange does not guarantee that you will be able to sell Cryptocurrency on its Marketplace. The act of buying or selling Cryptocurrency via AceChange’s Marketplace does not guarantee that you will be able to buy or sell Cryptocurrencys via the Marketplace at a later time.
G.6
Relationship. Nothing in this Agreement is intended to nor shall create any partnership, joint venture, agency, consultancy or trusteeship, you and AceChange being with respect to one another independent contractors.
G.7
Accuracy of Information. You represent and warrant that any information you provide via the Services is accurate and complete. You accept and acknowledge that AceChange is not responsible for any errors or omissions that you make in connection with any transaction initiated via the Services, for instance, if you mistype a Wallet address or otherwise provide incorrect information. We strongly encourage you to review your transaction details carefully before completing them via the Services.
G.8
No Cancellations or Modifications; Wallet Activities. Once transaction details have been submitted to the digital currency network via the Services, AceChange cannot assist you with canceling or otherwise modifying your transaction. AceChange has no control over any digital currency network and does not have the ability to facilitate any cancellation or modification requests. AceChange does not store or custody any locked Cryptocurrency or any digital currency. Cryptocurrency like other digital currencies are always recorded on their respective networks or blockchains. All digital currency transactions occur within the digital currency network, not on AceChange. There are no guarantees that the transaction will process on the digital currency network. AceChange reserves the right to refuse to process any transaction if required by law or if we deem the transactions to be against our terms and conditions in this Agreement. You hereby accept and acknowledge that you take full responsibility for all activities that occur under your Wallet and accept all risks of any authorized or unauthorized access to your Wallet, to the maximum extent permitted by law.
G.9
Taxes. It is your responsibility to determine what, if any, taxes apply to the transactions for which you have submitted transaction details via the Services, and it is your responsibility to report and remit the correct tax to the appropriate tax authority. You agree that AceChange is not responsible for determining whether taxes apply to your digital currency transactions or for collecting, reporting, withholding or remitting any taxes arising from any digital currency transactions.
G.10
User Reputation. When you engage in a Transaction, we allow other users to provide feedback on their interaction with you. We also permit users to file reports if the users believe you have violated this Agreement in any way. These reports are confidential, but we may use them in connection with a dispute as described in Section H.
G.11
Transaction History. You may view your transaction history through your Account. You also agree that the failure of our Services to provide such confirmation shall not prejudice or invalidate the terms of such transaction.
G.12
Pay-with-AceChange. AceChange has authorized certain merchants to accept AceChange as a payment method for purchases of goods and services online (the “Authorized Merchants”). You may pay an Authorized Merchant by selecting the “Pay-with-AceChange” option at check-out or at the time of payment. Pay-with-AceChange will direct you to our Marketplace to access the Cryptocurrency available in your account or connect you to a Seller. If you purchase Cryptocurrency from a Seller to complete the transaction, the terms set forth in Section G.1 of this Agreement will apply.
G.13
Merchant Goods. AceChange is not responsible for any goods or services that you may purchase from an Authorized Merchant using your account or the Pay-with-AceChange product. If you have any dispute with a Authorized Merchant, you should resolve the dispute directly with that Authorized Merchant.
G.14
Returns, Refunds. When you purchase a good or service from a third party using your Account, it is final. We do not process any refunds or returns on a purchase. An Authorized Merchant may offer you a return, store credit or a gift card in its sole discretion and in accordance with its policies.
G.15
AceChange charges fees for our Services. Applicable fees will be displayed prior to you using any Service to which a fee applies. See “AceChange Fees” for further details. Our fees are subject to change and AceChange reserves the right to adjust its pricing and fees and at any time.
G.16
International transactions
SEND MONEY is a variation of sell and buy of USDT among our partners, therefore all our terms and conditions, privacy polici etc apply to the SEND MONEY service.
Our system simplifies searching of the most convenient transactional services so that you can receive your money safely and quickly for rates as low as possible.
After you open your purchase, you can see the actual status of your transaction in the “Order summary” section
H. Disputing transactions via AceChange's dispute resolution process
H.1
Disputing Transactions. In most cases, the easiest way to settle a dispute is for Buyers and Sellers to communicate, work together to figure out what happened, and come to an agreeable solution. When a Buyer and a Seller cannot come to an agreeable solution, AceChange’s support team (“AceChange Support”) can help. Either party can initiate the dispute resolution process (“disputed transaction” or “dispute”) with respect to a transaction. Disputes can only be initiated on transactions that are marked as fully paid by the Buyer. Transactions that are not marked as fully paid by the Buyer, cancelled by the Buyer, automatically cancelled due to expiration of the timeframe set forth in the offer, already disputed and resolved or where the Seller has released the Cryptocurrency to the Buyer generally cannot be disputed, reversed, or altered.
H.2
Dispute Resolution Process. Below are the steps AceChange Support takes in the event of a dispute.
1. Initiation
You can initiate a dispute by logging into your AceChange account, opening the transaction you would like to dispute and selecting the “dispute” button. The “dispute” button will only appear active if the transaction has been marked as fully paid by the Buyer. Once you initiate a dispute, you will select the type of dispute from the options presented and describe the issue giving rise to your dispute.
The options presented for describing your dispute if you are a Seller are as follows:
• Coinlocker (i.e. an unresponsive Buyer) – the Buyer has marked the transaction as fully paid, but is unresponsive and inactive.
• Payment issue – the Buyer is active and has attempted to pay, but there are issues with the payment.
• Other – an open option where you can describe what issue gave rise to the dispute. The Buyer will be able to view your description.
The options presented for describing your dispute if you are a Buyer are as follows:
• Unresponsive agent – you have paid, but the Seller is unresponsive and inactive.
• Payment issue – you have made the payment, but the Seller claims there are issues with the payment and refuses to release the Cryptocurrency.
• Other – an open option where you can describe what issue gave rise to the dispute. The Seller will be able to view your description.
2. Notification
Once a dispute has been submitted, AceChange Support will provide the other party with notification by email and by, sending a message through the transaction chat feature available to Buyers and Sellers in the Marketplace alerting such party that a dispute has been initiated. If one of your transactions is being disputed, AceChange Support will tell you which transaction is being disputed and why the transaction is being disputed.
3. Response
Review the dispute and provide AceChange Support with an explanation of what happened. Include any evidence you have to support your explanation, such as proof of payment, proof of ownership or proof that you have or have not received payment
4. AceChange Review
Disputed transactions will be investigated by AceChange Support and a decision will be made based upon evidence provided by both parties. AceChange Support resolves disputes by evaluating various factors as described below in Section H.
H.3
Dispute Review. During a dispute review, AceChange Support may give you instructions that you are required to follow. The instructions given to you may require you to provide additional evidence, such as additional ID verification, proof of payment, any photo, audio, or video evidence, or any other documents deemed relevant by AceChange and may require you to provide such evidence within a specified timeframe. Failure to follow the instructions may lead to the dispute being resolved against you. AceChange Support will typically provide notice of its decision via the transaction chat feature in the Marketplace within 30 days of receiving the dispute, but under some circumstances, it may take longer.
H.4
Unresponsiveness. When you are involved in a transaction, it is important that you remain active and available from the time the transaction is started to the time that the transaction is completed, canceled, or resolved. This means that you must be able to provide a response to a request by AceChange Support in a disputed transaction within the time specified by AceChange Support or you may be deemed as unresponsive and the dispute may be resolved against you.
H.5
Chargebacks. A party may face additional risk/s depending on the payment method used for the transaction even if AceChange’s dispute resolution process finds in favor of such party. The dispute resolution process set forth in this Agreement is separate from any remedies a Buyer or Seller may have through the payment method used in connection with a transaction. AceChange is not obligated or responsible to initiate or handle chargebacks and is not liable if a party reverses, charges back, or otherwise disputes a transaction via an avenue made available to the party through the payment method used in the transaction, including after a dispute is closed.
H.6
Dispute Resolution. A disputed transaction is most commonly resolved by AceChange Support moving the USDT subject to the dispute to the Buyer or the Seller of the disputed transaction once the dispute resolution process is complete.
Below are selected situations to provide you with insight as to how AceChange may resolve a disputed transaction. This is not meant to be an exhaustive list. The resolution of any dispute will be impacted by the specific facts of the dispute and evidence provided by the users.
AceChange Support may resolve a dispute in the Buyer’s favor when at least one of the following criteria are met:
> The Buyer has made payment according to the initial instructions provided by the Seller pursuant to the transaction offer and the Buyer has provided sufficient proof that the payment was made according to these instructions. It is a violation of this Agreement for a Seller to refuse to complete a transaction once the Buyer has satisfied all of the Seller’s terms and conditions as posted at the time the Buyer accepted and paid for the transaction.
> The Seller has become unresponsive and has not provided a sufficient response within the timeframe requested by AceChange Support.
> The payment is made to a third party to the transaction, or the payment is made to a payment account which is not registered in the name of the Seller.
AceChange support may resolve a dispute in the Seller’s favor when one of the following criteria are met:
> The Buyer has not provided payment, not provided payment in full or not provided payment according to the initial instructions provided by the Seller pursuant to the transaction offer.
> The payment made by the Buyer has been held, suspended, frozen or stopped by the payment provider or processor. This includes situations in which the Buyer has charged back or disputed a payment via its bank or payment card issuer.
> The Buyer has become unresponsive and has not provided a sufficient response within the timeframe requested AceChange Support.
> The payment is made by a third party to the transaction or the payment is made from a payment account not registered in the name of the Buyer.
If the Buyer or Seller of a disputed transaction provides fraudulent information,documents or makes false claims or otherwise uses deceptive tactics, the dispute may be immediately resolved against such user and such user’s account may be immediately suspended pending investigation or terminated at the sole discretion of AceChange Support.
In some situations where neither party fulfills the criteria, or it is in other ways unclear or not possible to determine which party has fulfilled the dispute resolution criteria in AceChange’s sole and absolute discretion, AceChange may decide to resolve the dispute by splitting the Cryptocurrency subject to the dispute between the Buyer and the Seller evenly or unevenly.
H.7
Appeal. If you believe AceChange has resolved a dispute in a way which is not in accordance with the Agreement set out, you have a right to request an appeal. To request an appeal, you need to promptly notify us in writing by contacting AceChange customer support no later than 10 calendar days after notice of AceChange Support’s decision is delivered to you and provide us with sufficient details and evidence supporting your case for request.
Your appeal should specifically identify how you believe AceChange incorrectly resolved the dispute as per the current terms of this Agreement and you must provide evidence of such incorrect decision.
Please be reminded that whether during the dispute process or generally any time when using our Services, you are obligated to keep a civil tone and be respectful to other users and AceChange Support. See generally, “Section M - Prohibited Use”.
H.8
Finally. you acknowledge and agree that AceChange’s decision regarding a dispute is conclusive, final and binding as described in this Agreement. AceChange will have no liability to either a Buyer or a Seller in connection with its decisions.All decisions will be neutral based on the evidence provided.
I. Fees for using AceChange services
I.1
Creating a wallet on our platform is free. AceChange do charge fees for the Services, we provide. Applicable fees will be displayed prior to you using any Service to which a fee applies. See “AceChange Fees” for further details. Our fees are subject to change and AceChange reserves the right to adjust its pricing and fees and at any time.
J. No right to cancel services or miners fees
J.1
If you use a Service from our website, to which a charge applies, or you initiate a transaction with a miners fee through our Service offering, you will not be eligible for a refund or reimbursement, once you have confirmed that you wish to proceed with the Service or Transaction.
K. Discontinuance of services
K.1
We may, in our sole discretion and without cost to you, with or without prior notice and at any time, modify or discontinue, temporarily or permanently, any portion of our Services.
L. Suspension or termination of services & account; limiting access to your wallet
L.1
We may in our sole and absolute discretion, immediately and without prior
notice:
(a) suspend, restrict, or terminate your access to any or all of our Services
provided (including limiting access to your Wallet), and/or
(b) deactivate or cancel your account if:
(i) We are required by local & applicable law, a facially valid subpoena, court
order, or binding order of a government authority;
(ii) We reasonably suspect you have or may act in violation of this Agreement;
(iii) Use of your account which is subject to any pending litigation, investigation,
or government proceeding and/or we perceive a heightened risk of legal or regulatory
non-compliance associated with your account activity;
(iv) Our service partners are unable to support your use;
(v) You take any action that we may deem as circumventing our controls and
procedures or
(vi) We think it is necessary to do so to protect us, our users, including you, or
our employees from danger or loss. If we exercise our rights to limit or refuse your
access to the Services, we will not be held responsible for any consequences of our
refusal to give you access to the Services, including any delay, damage or inconvenience
you may suffer as a result.
L.2
If we decide to suspend,close your account, terminate your use of our Services for any reason, or limit access to your Wallet, we will attempt to provide you with notice of our actions unless a court order or other legal process prohibits us from providing you with such notice. You acknowledge that our decision to take certain actions, including limiting access to, suspending, or closing your account or wallet, may be based on confidential criteria that are essential to our risk management and security protocols. you agree that AceChange is under no obligation to disclose the details of its risk management and security procedures to you.
In the event that we suspend your account or need access to your Wallet, we will remove the suspension as soon as possible once the reasons for the suspension no longer exist, however we are under no obligation to notify you as to when (if ever) such suspension will be removed.
L.3
If you are holding Cryptocurrency in your AceChange Wallet and there has been no activity in your account for a period of time prescribed by applicable law, we may be required to report such remaining Cryptocurrency in your account as unclaimed property in accordance with abandoned property and escheat laws. If this occurs, we will use reasonable efforts to provide written notice to you. If you fail to respond to any such notice within seven (7) business days of receipt, or as otherwise required by law, we may be required to deliver any such Cryptocurrency to the applicable jurisdiction as unclaimed property. We reserve the right to deduct a dormancy fee or other administrative charges from such unclaimed Cryptocurrency as permitted by applicable law.
M. Prohibited use
M.1
When accessing or using our Services, you agree that you will use the Services in accordance with the terms and conditions set out in this Agreement (including the Privacy Policy) and not commit any unlawful act, and that you are solely responsible for your conduct while using our Services. Without limiting the generality of the foregoing, you agree that you will not:
M.1.1
Use of our Services in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services, or that could damage, disable, overburden or impair the functioning of our Services in any manner;
M.1.2
Engaging in any activity which could violate, or assist in violation of, any law, statute, ordinance, or regulation, sanctions programs administered in the countries where we conduct business or operations, or which would involve proceeds of any unlawful activity; publish, distribute or disseminate any unlawful material or information;
M.1.3
Interfering with another user’s access to or use of any of our Services; defame, abuse, extort, harass, stalk, threaten or otherwise violate or infringe the legal rights (such as, but not limited to, rights of privacy, publicity and intellectual property) of other users; incite, threaten, facilitate, promote, or encourage hate, racial intolerance, or violent acts against others; harvest or otherwise collect information from our Website about other users;
M.1.4
Interfering with another user’s access to or use of any of our Services; defame, abuse, extort, harass, stalk, threaten or otherwise violate or infringe the legal rights (such as, but not limited to, rights of privacy, publicity and intellectual property) of other users; incite, threaten, facilitate, promote, or encourage hate, racial intolerance, or violent acts against others; harvest or otherwise collect information from our Website about other users;
M.1.5
Introducing to our Services any virus, trojan, worms, logic bombs or other harmful material; use any robot, spider, crawler, scraper or other automated means or interface not provided by us to access our Services or to extract data; attempt to circumvent any content filtering techniques we employ, or attempt to access any service or area of our Services that you are not authorized to access; or placement anywhere within AceChange’s Marketplace of any advertisement or promotion that would facilitate buying or selling Cryptocurrencys outside of AceChange’s Services;
M.1.6
Engaging in transactions involving items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the law, or other licensed materials without the appropriate authorization from the rights holder; use of AceChange intellectual property, name, or logo, including use of AceChange’s trade or service marks, without prior written consent from us or in a manner that otherwise harms AceChange or the AceChange brand; any action that implies an untrue endorsement by or affiliation with AceChange; or develop any third-party applications that interact with our Services without our prior written consent; or
M.1.7
encourage or induce any third party to engage in any of the activities prohibited under this Section M.
N. Intellectual property rights
N.1
We grant you a limited, nonexclusive, nontransferable license, subject to the terms and conditions in this Agreement, to access and use the Services, Website, and related content, materials, information (collectively, the “Content”) solely for purposes approved by AceChange from time to time. Any other use of the Website or Content is expressly prohibited and all other right, title, and interest in the Services, Website or Content is exclusively the property of AceChange. You agree you will not copy, transmit, distribute, sell, license, reverse engineer, modify, publish, or participate in the transfer or sale of, create derivative works from, or in any other way exploit any of the Content, in whole or in part without the prior written consent of AceChange. You may not copy, imitate or use any of AceChange’s trademarks, registered marks, logos or any of its intellectual property without AceChange’s prior written consent.
N.1
Although we intend to provide accurate and timely information on the AceChange Website, our Website (including, without limitation, of any of the Content) may not always be entirely accurate, complete or current and may also include technical inaccuracies or typographical errors.
In an effort to continue to provide you with as much complete and accurate information as possible, information may be changed or updated from time to time without any notice, including without limitation information regarding our policies, products and Services.
Accordingly, you should also verify all information before relying on it, and all decisions based on information contained on the AceChange Website are your sole responsibility and we shall have no liability for such decisions. Information provided by third parties is for informational purposes only and AceChange makes no representations or warranties to its accuracy. Links to third-party materials (including without limitation, websites) may be provided as a convenience but are not controlled by us. You acknowledge and agree that we are not responsible for any aspect of the information, content, or Services contained in any third-party materials or on any third-party sites accessible or linked to the AceChange Website.
O. Feedback and user submissions
O.1
AceChange is always seeking ways to improve our Services and our Website. If you have ideas or suggestions regarding improvements or additions to AceChange’s Services or the Website, AceChange would like to hear them; however, any submission will be subject to the terms and conditions in this Agreement.
O.2
Under no circumstances will any disclosure of any idea or feedback, or any related material relating to AceChange or any of its subsidiaries, parents or affiliated companies, or any of their officers, directors, managers, members, shareholders, employees and agents, or any of their heirs, successors, representatives and assigns (each a “AceChange Party” and collectively, the (“AceChange Parties”) be subject to any obligation of confidentiality or expectation of compensation.
O.3
By submitting an idea or feedback or any related material that would be subject to intellectual property rights (the “Work”) to AceChange or any AceChange Party, you grant to AceChange, in respect of the Work submitted, a non-exclusive, perpetual, worldwide royalty free license to use all of the content of such ideas and feedback, for any purpose whatsoever.
Further, you are waiving any moral rights to the fullest extent permitted under local and international law that you may have in the Work and are representing and warranting to such AceChange Party that the Work are wholly original with you, that no one else has any rights in the Work and that all AceChange Parties are free of any royalty to implement the Work and to use the related material if so desired, as provided or as modified by any AceChange Party, without obtaining permission or license from any third party.
O.4
You further accept that AceChange may sub-license any of the AceChange Parties to use in any way any Work and material you have submitted.
O.5
We have the right to remove any posting you may make to the Website, in our absolute discretion, without warning or reasons.
P. How to contact us
P.1
We recommend you visit our FAQ page before contacting us. In the event the FAQ page does not contain the information you are looking for, AceChange offers 24/7 support. You may contact us through our support widget located on the FAQ page.
Q. Force majeure
Q.1
We shall not be liable for delays, failure in performance or interruption of Service which result directly or indirectly from any cause or condition beyond our reasonable control, including but not limited to, significant market volatility, any delay or failure due to any act of God, act of civil or military authorities, act of terrorists, civil disturbance, war, strike or other labor dispute, fire, interruption in telecommunications or Internet services or network provider services, failure of equipment and/or software, other catastrophe or any other occurrence which is beyond our reasonable control and shall not affect the validity and enforceability of any remaining provisions.
R. Nature of agreement
R.1
This Agreement constitutes the entire agreement between you and AceChange with respect to the subject matter of the terms and conditions in this Agreement and this Agreement cancels and supersedes any prior understandings and agreements between you and AceChange as to that subject matter. You may not assign any of your rights or obligations under this Agreement without our prior written consent.